FAQ and Troubleshooting

PRI Wireshark file
 This is a sample Wireshark File. Below is a sample wireshark file   Notice how the screen is divided into two panes.  The t...
Tue, 12 Nov, 2013 at 12:45 PM
Support Module Output Analysis
  E1/T1 Status   When to look at ? If a customer is facing issues with their pri line,calls being disconnected,y...
Tue, 12 May, 2015 at 7:45 PM
Synapse FAQ
1.  What is the typical Bandwidth requirement while making a call through Enjay Synapse? A. One channel consumes 80 kbps.  And one channel equals one ca...
Fri, 6 Dec, 2013 at 4:19 PM
Enjay Phone - SIP Client for Asterisk/Synapse - FAQ
1. Which version of asterisk is supported? A. You need to install asterisk version 11 or above with WebRTC support. 2. Is normal sip extension is suppo...
Tue, 16 Oct, 2018 at 10:24 AM