Release Note for Enjay Synapse V3.0(Build 130930)
Version : 3.0
Build Version : 1309301
Release Date : 30 / 09 / 2013
Support Module :
E1/T1 Status : This provides a short output which will tell lot of PRI Status.
E1/T1 Debug : An option for PRI line monitoring.Start & Stop monitor,download pcap and open in wireshark.
E1/T1 Log : Complete configuration package download.Only files which will be required for debugging is downloaded.
Block or Unblock Ip.
Checking of Unauthorized access
If anyone retries for max 5 times to register with wrong passwords will be blocked.
Voice Broadcast Changes
Setting of outgoing and recording number will be done from frontend via Synapse UI.
Call Forwarding Options in User
Call forwarding implemented with different options at different times.Call forwarding will work either always or a single or multiple combination of “On Unregister”,”On Busy” and “On Unanswer”.Destinations can be either a User or Ringgroup or IVR or External Number or Voicemail.
Round Robin strategy in Ringgroup
Round Robin calls a member in ringgroup in round robin fashion.Eg: If a group has 13,14,15 extensions.The first call will ring in sequence 13,14,15 if 13 attends then 14,15,13 and so on.
Alerts can now be configured for multiple users.
PRI alert, Harddisk alerts & Change in User’s password included.
Card Detection from UI
If the PRI card (Sangoma )is not detected now its possible to do it from UI.
DOD number for conference.
Sending mail & a reminder to the members of conference, when conference is scheduled.
Live Status of conference with option for mute/unmute the member and kicking the member out.
Adding a member in an ongoing conference.
IVR steps will be displayed.i.e what was done by the caller after entering to ivr.
Delay in Registering a User
This will show how much time was taken to register a user.Will act as a ping test.
Email address field
Service Restart Option:
Service Restart Option available for Live Status and SMB service.
User settings from User panel
Now a user can change their password,call forwarding and dnd options from their panel.
Email Address in Phonebook
Email address is now a part of phonebook which can then be used when scheduling conference.
Live status will be displayed properly.i.e will not not disappear in between.
Missed call report will be generated properly.
Ringall simultaneously for ringgroup recording & report.
Better reporting with virtual extensions displayed.
API Licence whether installed / not is displayed.
Report for EPABX generates proper records.
Support module will only work for Sangoma Digital Card.
Ring all simultaneously may not generate proper records.
Call Transfer Recording will be generated where it was first attended and not at the transferred agent.Report will show two calls.
Whether a PRI line is connected / not may not be displayed properly for a Digium card.
Voicemail will not work alone.Call forwarding has to be set to voicemail.