HelpDesk @ Enjay IT Solutions Ltd.

SLA & NDA 2

• Service Level Agreement (SLA) for Tally on Cloud
• Non Disclosure Agreement (NDA) & Privacy Policy for Tally Cloud

Getting Started Documents 17

• Tally on Cloud - Getting Started Guide
• Tally on Cloud Web Admin Panel
• Google Drive Configuration in Tally Cloud
• Create User / Delete and Change Password in Tally on Cloud
• Tally Installation / Upgradation Tally on Cloud

View all 17

Tally Cloud Troubleshooting 9

• Upload Data on Tally Cloud from Google Drive
• How to Rewrite Tally Company In Tally on Cloud
• Rewriting company with Duplicate ID in Tally Cloud
• FIle Damage. Unable to read Message for Update
• Additional Option for Tally Backup on Google Drive

View all 9

Tally on Cloud FAQ 9

• Difference between Enjay Tally Cloud and Azure/AWS or any other Cloud Provider?
• Where do we host our Servers ?
• How to select Between Enjay Tally Cloud and Private Tally Cloud?
• What is promised uptime of Enjay Tally Cloud
• Can I Access Tally on Cloud on any Device ?

View all 9

Tally on Cloud Add-ons 1

• Tally on Cloud - Useful Addons

Tally Cloud Support Portal 3

• How user can generate Support ticket online
• Register support ticket online
• How user register for new Support Portal

Enjay CRM FAQ 0

CRM Reports (Video Tutorials) 0

SugarCRM Articles 0

CRM Training Videos 0

Service Offerings, SLA,NDA & other documents 0

Enjay CRM Release Note 0

Synapse Third Party Integrations 3

• EVB User Guide
• API for Enjay Synapse OS (AESO)
• Zoho Phonebridge Integration with Enjay Synapse

Enjay Synapse Solution Overview 1

• Additional Enjay Synapse OS for Backup Enjay Synapse Server

Enjay Synapse Implementation Considerations 6

• Electrical And Earthing considerations
• Enjay Synapse V/S normal IP_PBX
• EPABX v/x IPPBX
• PSTN v/s PRI
• Why switch over to PRI from GSM/PSTN?

View all 6

FAQ and Troubleshooting 4

• PRI Wireshark file
• Support Module Output Analysis
• Synapse FAQ
• Enjay Phone - SIP Client for Asterisk/Synapse - FAQ

Synapse Release Notes 5

• Enjay Synapse OS - ESSV.3.1
• Enjay Synapse OS - ESS - IPPBX V.3.1
• Enjay Synapse OS - ESSV.3.0
• Enjay Synapse OS - ESS - IPPBX V.3.0
• Enjay Synapse OS - ESSV.2.0

Synapse / EVB/ Conference Videos 3

• How EVB works
• How to configure an outbound conference
• Enjay Synapse Outlook Integration

User Guide 0

Enjay Phone - SIP Client for Asterisk/Synapse 1

• Enjay Phone - SIP Client for Asterisk/Synapse

Tiguin Release Notes 1

• Tiguin Release Notes - 21052014:1700

Tiguin Support 83

• Tiguin Admin & User Training Videos
• Tiguin Chalk Talk
• Make Pen Drive Bootable for Enjay Tiguin Linux OS using Unetbootin
• Installation of Enjay Tiguin Linux OS
• How to login User after install TIguin os.

View all 83

Tiguin Linux FAQ 16

• Three Variants of Enjay Tiguin OS
• Will Tiguin Application server work with any PCS or Thin Clients
• General Printing Options in Enjay Tiguin
• Can Enjay Tiguin be used as a Terminal Server (Tiguin Application Server)
• Does Tiguin support Active Directory ?

View all 16

Tally on Linux FAQ 13

• Is Enjay Tiguin Certified by Tally Solutions Ltd ?
• Is this Linux version of Tally ERP ?
• Is Tally on Linux faster than Windows ?
• Keyboard Shortcut keys in Tally on Linux ?
• Does Enjay Tiguin support Thin Clients ?

View all 13

Tiguin Cloud Solution FAQ 3

• What is Tiguin Cloud Solution. (TCS)
• Difference between TAS & TCS
• Can I setup TCS in AWS / Azure ?

SLA & Subscription Charges 1

• Service Level Agreement for Enjay Tiguin OS

Tiguin - Case Studies 1

• Enjay Tiguin Linux - Chartered Accountant in Mumbai

Thunderbird in Tiguin Linux 0

Enjay NAS 0

Enjay Backup Hub 0

Enjay E-Sync 0

Enjay NAS FAQ 0

Enjay Ensight FAQ 0

Release Note 0

Enjay Ensight Support 0

SugarCRM Asterisk Connector 0

SugarCRM Mobile integration 0

SugarCRM Preventive DeDuplication 0

SugarCRM Analytical Deduplication 0

SugarCRM SMS Add-on 0

SugarCRM Tally Integration 0

User Activity Module 0

Sugar Freshdesk Connector 0

Tornado Support 15

• How to make ISO Pen Drive Bootable through UnetBootin
• How to configure network in Tornado OS?
• How to Connect WIFI in Tornado Os?
• How to connect RDP in Tornado OS?
• How to connect RemoteFX in Tornado OS?

View all 15

Tornado FAQ 2

• Installing Printer in different Scenario:
• How to do factory default in Tornado OS

Enjay Proton Thin client 1

• Domain Connectivity in Enjay Tornado os.

VLX Support 3

• VLX+ Configuration
• Authentication Certificate Error (Date & Time issue)
• VLX Not Connecting with XP/Win7/2008/2003/Win8

Terminal Service installation 4

• Terminal Service Installation & Security Settings For Windows 2008 Server Enterprise.
• Remote Service Installation in Windows 2008 R2
• Terminal Service Installation in Windows Server 2012
• Terminal Service Installation In Windows 2003

Tips & tricks 3

• SAP GUI transparent issue on Windows 2008 Server Terminal (RDP)
• Terminal Services session is idle in Windows 2008 Server
• How to Add application to the startup folder on Windows 8/10

Enjay Synapse Mobile FAQ 0

Supported Device List 0

Enjay Synapse Mobile Configuration for call logging 0

Getting Support 3

• Telephonic Support @ Enjay
• Email Support @ Enjay
• Use your Mobile to get a free call back

Instructions and how to for Enjay Click to call 0

Privacy Policy 3

• Enjay Mobile CRM Privacy Policy
• Enjay Partner Program Privacy Policy
• Sangam Mobile CRM Privacy Policy