This article will help you to generate support ticket from your desk online to get support instantly
There are very simple step to do so....
First of all every user need to simply register them self for generating support ticket online and after that when user will login into Tally on Cloud on web then you will be taken to the support ticket page where you can start creating tickets during support.
Please do fill up user details to get the best experience from this great provision .
Please have a look below to get a guided image to how to register
Now Login your User.
Now Fill up all details of that user who is going to use tally with this User.
Note : Once above steps are completed, User is successfully registered our new support Portal mechanism. This will be the one time registration process.
Whenever user need support for Tally on Cloud, user just need to follow few below steps.
To generate support ticket online, User need to visit with same Tally Cloud URL in Browser.
Login user tally cloud credential.
Now You will get Ticket Creation Form.
Select the option of Issue from the list which you are facing in Tally Cloud.
Type the full description of issue and Click on Submit button.
Now your ticket will be submitted and our Tally Cloud Team will contact and resolve your issue shortly.