This document guides how to create new Lead from unknown call from SugarCRM Asterisk / Synapse / Elastix / FreePBX integration.
In this document we will be see how to create new Lead from performed or ongoing call with the help of this SugarCRM Asterisk Connector. Suppose, we have attended one call with person named as Renaldo Maher. Now we want to create new lead for same person. To create Leads just click on Flag dropdown menu, select Create New Lead as per displayed in the following window.
Once you click on Create New Lead, the new tab will be open with the current browser for inserting a Lead information as per shown in snap below.
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