This document describes how to install SugarCRM Asterisk Integration in SugarCRM.
The Enjay SugarCRM Asterisk Integration provides basic integration features between SugarCRM and Synapse/Asterisk telephony software. Once installed, Enjay SugarCRM Asterisk / synapse connector provides magic dial from within SugarCRM to all the modules., as well as sophisticated call monitoring / logging and offline call logging and Other fantastic and Mark-able Features.
How to Install SugarCRM Asterisk / synapse connector
Installation is done straightforward using the “Module Loader“ from within SugarCRM Admin Installation is done straightforward using the “Module Loader“ from within SugarCRM Admin
NOTE: Please DO NOT install Enjay SugarCRM Asterisk / synapse connector when a previous version of the module is already installed. This will not upgrade the module, but clobber SugarCRM's module repository. Always uninstall the previous version before!
Before installation, please carefully read the Release Notes delivered with Enjay SugarCRM Asterisk / synapse connector. Please note that Enjay SugarCRM Asterisk / synapse connector does some very clean modifications of SugarCRMs Users module, which is useful for config individual user.
For installation to succeed, you need to have a working installation of Enjay SugarCRM Asterisk / synapse connector. It has been tested with Enjay Synapse and Asterisk.
Step 1. Goto Admin Section by clicking on Admin at Top Right of the SugarCRM Page.
Step 2. Goto Module Loader Section by scrolling down to page.
Step 3. Upload the Zip file that you have already downloaded From ens.net.in Upload the Zip file that you have already downloaded
After Successfully installation of SugarCRM Asterisk / synapse connector 3.0 Admin User have to follow the configuration steps given in the next document.
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