Enjay Synapse is much more than a IP_PBX Solution, but with a difference. We call it BTI (Business Telephony Integration) rather than CTI (Computer Telephony Integration).
In this article we examine what is advantage with Enjay Synapse Server.
PC hardware is used - not a specialised costly hardware.
Open Source software is used.
Indian solution for Indian requirement
Extremely reliable & efficient
Enjay Synapse Server uses PRI cards from Sangoma - Canada. They are one of the best telephony hardware manufacturers in the world.
Its not that the company is in Canada and Cards are made in China, they are manufactured in Canada itself.
Enjay is an authorised partner in India.
Easily expandable & upgradable.
Enjay Synapse Server uses PCIe PRI Cards.
The standard version has support for 1 PRI line, but there are other models available which can support 2 or 4 PRI lines per card.
If the server hardware that we are using has 2 PCIe slots - then we can connect up to 8 PRI lines on a single Server.
Also, there are high end (high density) cards available - which can support up to 64 PRI lines.
Can integrate with software.
Enjay Synapse server can integrate with almost any type of software (CRM / ERP / any other application - local or hosted)
Any customisation is possible
Fully ready and compatible for hybrid solution.
Enjay Synapse server can work with all the telephony devices like:
IP Phones (wired and wireless)
Softphones - any softphone with any operating system.
Analogue phones (with the help of ATA device)
Another IP_PBX available in the market.
Can connect to external VOIP servers.
Open Source and open Standards.